In this episode of the Heresy podcast I talk to Pete Crosby, Chief Commercial Officer at Triptease. Triptease, a direct booking platform designed just for hotels, is one of London's fastest growing SaaS companies. Pete joined Triptease less than two years ago and in that time he has scaled the sales team from 15 to about 40 people, building the company's ARR from $2m to $10M.
Tune it to hear why Pete built a Sales Academy at Triptease, what training they provide (and why), how it has affected their retention rates and ability to attract talent; why Pete insists on recording everything; why talking about failure is so important to him and much more.
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