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customer success

A collection of 2 posts

A Practical Guide to Renewals, Upsells and Customer Success
Sales Management

A Practical Guide to Renewals, Upsells and Customer Success

For many SaaS businesses, the renewal event is an opportunity that allows them to re-engage with their customers in a full review of the success of their relationship to-date and define the objectives for next contractual year.

Guest Oct 18, 2018 • 3 min read
Heresy E8: Daniel Farkas, VP Global Renewals & EMEA Customer Success @Box on Building a World-class CS Team
Podcast

Heresy E8: Daniel Farkas, VP Global Renewals & EMEA Customer Success @Box on Building a World-class CS Team

On this month's episode of the Heresy Podcast, Dimitar is joined by Daniel Farkas, Global Vice President for Renewals and Customer Success at Box. Daniel lays down the blueprint for building a world-class Customer Success team.

  • Dimitar Stanimiroff
Dimitar Stanimiroff Apr 5, 2018 • 1 min read
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